FAQ

FREQENTLY ASKED QUETIONS

1. Who is CFX Point?

CFX Point is a DMA, no dealing desk broker who provides 65 currency pairs and 33 CFD products with the most competitive spreads on the market because as a company, we positions ourselves as traders who want to enjoy the real spreads. CRLINK LIMITED owns the CFX Point brand and cfxpoint.com domain globally except within the European Economic Area.

2. How do I contact CFX Point?

You can easily contact CFX Point via email, telephone or through our Live Chat system at any time. Please view our Contact Us page for all our contact information.

1. How do I open a trading account at CFX Point?

The registration process at CFX Point is easy and free of charge. Simply click on the ‘Open Account’ tab and complete the registration form. The process is secure and we maintain the safety of your personal and financial information at all times.

2. How do I open a Platinum account at CFX Point?

CFX Point offers a wide selection of trade account types in order to ensure that we meet the different trading needs of our traders. To qualify for our Platinum account, you will be required to make an initial minimum deposit of €25,000. As a Platinum member, you will also gain access to a wide variety of benefits and features. Please feel free to contact our Customer Service for additional information.

3. What should I do if I have forgotten my password/ login details?

In the event that you have forgotten your password, please click on ‘Forgot Password?’ and CFX Point will immediately issue a new password. This new information will be sent to your email address provided at the time of registration.

1. How can I deposit money into my CFX Point trading account?

CFX Point offers a selection of banking options for deposits and withdrawals. These include credit cards, debit cards. Please view our Payment Methods page for detailed information on our deposit process and requirements.

2. What currency can I deposit in?

Traders at CFX Point can currently deposit in USD and EUR. Please note that once you have made this currency selection during the registration process, it cannot be changed at a later stage.

3. Can I register at CFX Point without depositing any money?

Yes, you are more than welcome to register at CFX Point and to explore our site and services before making your initial minimum deposit.

4. What is the minimum deposit amount?

In order to gain access to the CFX Point trading platform and to trade, the minimum deposit amount is 2500 USD, 2500 EUR, depending on the currency of choice in your trading account.

5. What is the maximum deposit amount?

The maximum deposit amount will vary based on your deposit method as follows:

  1. Credit card – 5,000 USD/EUR.
  2. Wire – Unlimited.
6. How can I make a withdrawal at CFX Point?

Withdrawing money from CFX Point is easy to do and we offer a hassle-free and safe withdrawal process as follows:

  1. Login to your CFX Point trading account.
  2. Go to MyAccount in the top menu and click on ‘Withdrawal’.
  3. Complete the withdrawal form and submit it to us through the website.

CFX Point works very hard to ensure that your withdrawal request is processed within a few days. Please note that it may take an additional 3-5 business days before the funds are available in your account. Please be advised that your funds will be transferred by the same method that you made your original deposit such as credit card, wire transfer.

8. Does CFX Point have a minimum withdrawal amount?

The minimum withdrawal amount is 100 USD/EUR depending on your trading account currency.

1. How do I begin trading if I am new to Forex trading?

CFX Point offers the perfect platform for novice traders. We provide an easy-to-use and intuitive trading platform that is easy to navigate. You can also open and close trades with only one click. Our Sirix Webtrader platform also offers social trading which enables you to watch and follow other traders. This is an excellent way to learn the tricks of the trade and to grasp the basic concepts of Forex trading. CFX Point also offers its traders a wealth of educational trading tools such as daily market reviews, market analysis, trading tutorials and much more. Please also feel free to contact our Customer Support at any time and one of our dedicated and professional staff members will walk you through the trading process.

2. What trading platforms do you use?

CFX Point offers the leading and popular MetaTrader4 (MT4) platform as well as the Sirix Webtrader for investors. We also offer a top quality mobile trading platform which is compatible with most smartphones, iPad and Tablets enabling you to trade at any time and from anywhere.

3. What assets are available for trading with CFX Point?

CFX Point offers a wide range of global assets which include stocks, Forex including all major and several minor currency pairs, indices and commodities.

4. What is the minimum trade size for trading Forex?

The minimum trade size on the MetaTrader 4 platform is 0.01 lots. For specific commodities, the minimum trade size may be higher so please feel free to visit our Assets Index page or please contact your Account Manager for additional information.

5. What leverage does CFX Point offer?

CFX Point offers up to 400:1 trading leverage in the Forex market. For leverage amounts in other assets, please feel free to visit our Assets Index page or please contact your Account Manager for additional information.

6. What spreads does CFX Point offer?

The spreads offered will vary depending on the account type and the assets being traded. At CFX Point, we aim to keep the spreads as tight as possible and we offer our traders highly competitive terms. We also guarantee that there are no hidden charges or fees so you can trade with peace of mind that our trading platform is transparent.

7. What trading techniques and/or tools are permitted at CFX Point?

CFX Point offers their traders a wide range of trading techniques and tools as follows:

  1. Trailing stop
  2. Take profit
  3. Hedging
  4. EA (Expert Advisor)
  5. Scalping
  6. Stop loss
  7. Leverage – 400:1 for Forex trading
8. When can I trade?

The Forex market is available for trading 24 hours a day from Sunday night until Friday. This means that there are 5 trading days and 6 trading nights per week during which you can trade.